Freddie "Trey" Howard

fearless creativity for forward-thinking brands. lets stand out together.

A little About
Me

What Sets Me Apart

I’m a Content Strategist and Customer Experience designer based in Atlanta, GA with 8+ years of experience creating end-to-end creative content and User Experience solutions for software products and Government Agencies. I’m passionate about using intriguing content and design to improve people’s lives and love staying curious—whether it’s through workshops, reading, or experimenting with new ideas in side projects and on the job. As a big-picture thinker, I thrive on working through the full project journey—from early ideation to final development—making sure every decision ties back to real user needs. I’ve also had the opportunity to lead teams through business processes and design theory, always aiming to bring clarity, empathy, and thoughtful execution to the table.

My Projects

SkillSurvey

SkillSurvey provides cloud-based reference checking, sourcing, and credentialing solutions for employers, primarily focused on the healthcare and talent acquisition industries. Essentially, they offer tools to make hiring and onboarding more efficient and data-driven.

CASE STUDIES

CGS Administrators

CGS Administrators, LLC is a variety of services for over 28 million Medicare beneficiaries and 105,000 health care professionals across 38 states. Acting as a Medicare Administrative Contractor (MAC) for the Centers for Medicare & Medicaid Services (CMS). They handle claims processing, appeals, member services, and more for Medicare beneficiaries and healthcare providers.